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Shipping
We offer two shipping methods. All calculations are based on number of discs.
Registered Airmail Express:
This takes 7-30 days, and is charged at 40THB per disc. This is an economical, yet not always reliable system. Usually takes 7-14 days, but there are some times where all packages we ship on a certain day take up to 30 days, sometimes more, to arrive (we refer to those as "slow shipping days").
Express Mail Service (EMS):
Takes 4-8 days, charged 70THB per disc, minimum of 10 discs (You can order less than 10, but you will be charged the price for 10 units). Also, EMS shipments have a tracking number which can be used to track your packages, see below for more information.
As of April 12, 2005, a 200THB extra charge will be added to all EMS charges as the rates have increased locally.
Additionally, an extra fee of 200THB will be charged for orders of less than 5 discs, to help cover for the extra shipping cost.
Please note: We can not be held responsible in any way if you do not receive an order because you entered an invalid address when checking out, so, please be careful when entering your address.
EMS Tracking
When we give you the EMS tracking number for your order, you can look it up online. Before the package arrives in your country, you can use the Thailand Post EMS tracking page.
Then, once the package is in your country, you can use your local post office or courier company's site to track it, most would have a "track and trace" function. For reference, these are the sites you can use:
USA: USPS
UK: Parcelforce
France: Chronopost International
Ireland: SDS
Germany: DHL (now owned by Deutsche Post)
Australia: Australia Post
New Zealand: New Zealand Post
If you know of any more sites for your country, please let us know so we can add them here!
Please also keep in mind that EMS tracking is not 100% accurate. There have been many cases where a tracking number simply does not show up on any sites, though the package eventually arrives. The tracking number is mainly useful to place a claim with the postal system in your country in the event a package does not arrive in a timely fashion.
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